Frequently Asked Questions

We know you have questions about playground,that's great,because we want to provide answers!

Blow you will find most of the typical questions we get asked regarding playground and reaction projects. Of course if you don't see an answer to your question,feel free to reach out to your reaction consultant, or our friendly customer service staff.

About the products:
1. Does vacuum packing deform and squish the sponge?
After receiving the goods and unpacking, open the ball pit and wait for a while. Then the sponge can resume its shape.

2. Can the cloth outside the sponge be cleaned?
Yes, The sponge can be taken out from the zipper and the cloth can be washed.

About our company:
1. Who is Bettaplay ?
Since 2009 , BETTAPLAY ‘s mission has centered on developing play products and programs that enhance classroom learning, create
environmental awareness, promote physical activity, play for all abilities, and building community-we believe that kids need play!
Bettaplay started exporting to many countries since 2017 , bettaplay have exported playground to 55+ different countries before
2020.BETTAPLAY is your one-stop solution kids zone builder and consultant.

2. How can we guarantee quality?
Quallity is our culture. We can accept MOQ order for pre-production sample confirmation with customer before mass production; we
have our quality control team , but if you want , we can also do 3rd party inspection service (We had experience about product

inspection from Interteck , SGS , BV Inspection Team ) for you before delivery .

3.What product and service can you buy from us?
Bettaplay is your playground 1 stop builder and consultant, you can design , order and build your Indoor Playground,Amusement
Park,Outdoor playground,Trampoline Park,Kids Zone etc. with bettaplay support .